Legal and compliance

Regulatory status

Hampton Home Finance Limited, is an appointed representative of The Right Mortgage Limited, which is authorised and regulated by the Financial Conduct Authority. 49 Station Road, Polegate, England, BN26 6EA. Registered in England and Wales no. 13320836. There may be a fee for mortgage advice. The precise amount will depend upon your circumstances but we estimate it will be £495 for a Residential Purchase or £795 for Equity Release. The information contained in this website is subject to UK regulatory regime and is therefore intended for consumers based in the UK.

You can check our status on the Financial Services Register at register.fca.org.uk. Hampton Home Finance Limited's register number is 945769, and The Right Mortgage Limited's is 649443.

Hampton Home Finance Limited is registered in England and Wales, company number 13320836, at 49 Station Road, Polegate, East Sussex, BN26 6EA.

Fees

There may be a fee for mortgage advice. The precise amount will depend upon your circumstances but we estimate it will be £495 for a Residential Purchase or £795 for Equity Release.

Protection advice is fee free. Any fee is explained and confirmed in writing before you commit to anything.

Important information

Your home may be repossessed if you do not keep up repayments on your mortgage.

An equity release product will reduce the value of your estate, will not be suitable for everyone and may affect your entitlement to state benefits. To understand the features and risks please ask for a personalised illustration.

This is a lifetime mortgage. To understand the features and risks, please ask for a personalised illustration. Check that this mortgage will meet your needs if you want to move or sell your home or you want your family to inherit it. If you are in any doubt, seek independent advice.

Some forms of Buy to Let mortgages are not regulated by the Financial Conduct Authority.

Complaints

If you're unhappy with any part of the service you've received, please tell us so we can put it right. You can complain in writing, by email or by phone:

As an appointed representative of The Right Mortgage Limited, complaints are handled in line with The Right Mortgage Limited's complaints procedure. We'll acknowledge your complaint promptly, keep you informed, and send you a final response within eight weeks.

The Financial Ombudsman Service

If you're not satisfied with our final response, or you haven't received one within eight weeks, you may be able to refer your complaint to the Financial Ombudsman Service. It's free to use.

Extra support

If your health, a bereavement, a change in circumstances or anything else makes things harder for you, please let me know. I can adapt how we communicate, give you more time, or involve a family member or someone you trust.

Data protection

Hampton Home Finance Ltd is registered with the Information Commissioner's Office, registration number ZB257605.

Our privacy policy explains what information we collect, how we use it, who we share it with and your rights.

Cookies

This website uses cookies that are needed for it to work properly. If we add analytics or marketing cookies, we'll ask for your consent before they are set, and you can change your choice at any time.

Equity Release Council

Hampton Home Finance is a member of the Equity Release Council, the representative body for the UK equity release sector. Members agree to follow the Council's rules and standards.

Using this website

The information on this website is for general guidance and isn't advice. You shouldn't act on it without speaking to us about your own circumstances.

Calculators are for illustration only and are not a mortgage offer, an agreement in principle or a recommendation.

Links to other websites are provided for convenience. We're not responsible for their content.

The content of this website belongs to Hampton Home Finance Limited unless stated otherwise.